"Well, I'm impressed, and I greatly appreciate you e-mailing me and letting me know. It's nice to see that some companies still believe in taking care of the customers. Have a great day and thanks a lot."
-- D.W., Memphis, TN
"It is very rewarding to receive superior customer service in an era where it is not common. I deal with the concept daily in the professional workplace. You have my sincere gratitude -- you have been very helpful and I truly appreciate your attention and timely response. Thank you so much!!!"
-- E.P., Tucson, AZ
"Your service is excellent and has exceeded my expectation!!! To order an electric guitar for my son who lives in a different location was hectic and I'm so glad that we decided to place an order with you versus the other big website. Thank you for your truly professional and caring staff. We definitely will bring more business to you again in the near future. Your kind concern and follow up is highly appreciated. Thank you sooooo much"
-- B.O., Arlington, VA