"Your service is excellent and has exceeded my expectation!!! To order an electric guitar for my son who lives in a different location was hectic and I'm so glad that we decided to place an order with you versus the other big website. Thank you for your truly professional and caring staff. We definitely will bring more business to you again in the near future. Your kind concern and follow up is highly appreciated. Thank you sooooo much"
-- B.O., Arlington, VA
"I ordered drums for my 13-year-old grandaughter for Christmas. They were ordered on December 21st. I thought there was no way she'd get them in time for Christmas and probably not before New Year's Day. To my surprise, she called us on December 23rd and said she'd already received them. Now that is amazing service. The drums are beautiful and she's estatic! We will surely be ordering more musical equipment in this coming year. Another thing. I'd gone to the local music store which carries lots of equipment and they were out of the drums I wanted to purchase. I got online and found activemusician.com and was able to find the drums I wanted and in a color I wanted. Hats off to your good service and good products."
-- C.W., Sacramento, CA
"It is very rewarding to receive superior customer service in an era where it is not common. I deal with the concept daily in the professional workplace. You have my sincere gratitude -- you have been very helpful and I truly appreciate your attention and timely response. Thank you so much!!!"
-- E.P., Tucson, AZ