"Well, I'm impressed, and I greatly appreciate you e-mailing me and letting me know. It's nice to see that some companies still believe in taking care of the customers. Have a great day and thanks a lot."
-- D.W., Memphis, TN
"I would just like to take the opportunity to thank you for your quality customer service. Buying things off of the internet is still a little nerve-wracking for me and can seem very impersonal, but you guys have been awesome, I appreciate your quick responses to the emails and the guitar sounds great! I would have no problem in making future purchases through you and would recommend your service to others."
-- T.M., Champlin, MN
"My husband and I are really impressed with your customer service. It's a rarity to experience the type of attention that you have paid to this matter. The school where our two kids attend, has violin as a part of their third grade curriculum. After the customer service you have shown we both would feel comfortable endorsing your company to other parents at the school who will be needing violins and other instruments for their children."
-- L.R., San Diego, CA